Help and Support

Need assistance with LEBOM?

Our support team is available 24/7 to help with account issues, payments, technical problems, responsible gambling tools, and general enquiries.

Contact Support

Email Support

For support requests, technical assistance, account issues, or general enquiries, please contact us at:

[email protected]

We aim to respond to all enquiries within 24 hours.

Please include relevant details such as:

  • Your account email address
  • A description of the issue
  • Any relevant screenshots or error messages

Live Chat

You can also contact our support team through the live chat available:

  • Within the LEBOM app
  • Via the chat bubble in the bottom-right corner of this webpage

To access support chat within the app:

  1. Tap the menu button in the top-left corner of the screen
  2. Then select "Chat to us"

What We Can Help With

Our support team can assist with:

  • Account access and login issues
  • Deposits and withdrawals
  • Verification and account checks
  • Technical issues and bug reports
  • Responsible gambling tools and self-exclusion
  • General questions and feedback

Tips for Faster Support

  1. Include Details When reporting an issue, provide as much detail as possible, including steps to reproduce the problem.

  2. Attach Screenshots If applicable, include screenshots or screen recordings to help us investigate the issue more efficiently.

  3. Check FAQs Before contacting support, please review our FAQs to see if your question has already been answered.

Additional Information

Social Media

Follow LEBOM on social media for announcements and updates: