Help and Support

We're here to assist you with any questions or issues you may encounter while using our app or any other related questions.

Thank you for choosing LEBOM! We appreciate your feedback and are dedicated to providing you with the best possible support.

Contacting Support

1. Live Chat

To chat directly with our support team within the app, tap on the question mark button in the top-right, and select "Contact us". Some screens will show a chat bubble in the bottom left, for quick access to our support chat. You can also access our chat from the bubble in the bottom right of this webpage.

2. Email Support

Send us an email at [email protected] for general inquiries, feedback, or technical assistance. Please include relevant details such as your account information and a description of the issue.

3. Social Media

Reach out to us on our official social media channels (Facebook, Twitter, Instagram) for updates, announcements, and quick responses to general inquiries.

Tips for Faster Support:

  1. Include Details: When reporting an issue, provide as much detail as possible, including the steps to reproduce the problem.
  2. Attach Screenshots: If applicable, attach screenshots that illustrate the issue. This helps us understand and resolve the problem more efficiently.
  3. Check FAQs: Before contacting support, please check our FAQs to see if your question has already been answered.